RSA Certificate Victoria
RSA training is mandatory for licensees and staff selling, offering or serving liquor under general, on-premises, late night and packaged liquor licences in Victoria.
This face-to-face course applies to staff working in Victorian hospitality, tourism, events venues, packaged liquor outlets, wineries, breweries and distilleries. It covers recognising and professionally managing intoxicated customers and underage persons, creating safe and social venue atmospheres, and understanding liquor licensing responsibilities.
Course Structure
- The course includes an LCV-approved RSA course delivered face to face, taking approximately 6 hours to complete.
- After successful RSA course completion, learners complete the Liquor Control Victoria online module: Sexual Harassment and Assault: Recognise, Prevent and Respond.
- The LCV online module takes approximately 60 minutes and must be completed before downloading the RSA Certificate of Completion from the LCV Learning Hub.
Assessments
- Assessment 1: Online quiz to be completed within 7 days of the face-to-face session. A 100% pass mark is required, with two attempts provided.
- Assessment 2: Three in-class role-play scenarios covering drug-affected, emotional distress and no-food situations.
- Practical assessment grading may take up to 7 days from the session date.
Important Notes
- Learners must be 16 years of age or older at course commencement. The LCV RSA certificate cannot be used until the learner is 18 years old.
- The LCV RSA certificate is valid for three years. A free online RSA refresher must be completed every 3 years before expiry.
- The enrolment form must be completed before both certificates can be issued.
For course enquiries, call 03 9606 2202 or email ShortCourses@angliss.edu.au.
Details
You will learn
- Skills and knowledge to support a safe, enjoyable environment in licensed premises.
- An understanding of alcohol, liquor laws and responsibilities as a server.
- Responsible service strategies, harm minimisation and duty of care.
You will get
- Nationally recognised Statement of Attainment: SITHFAB021 Provide Responsible Service of Alcohol.
- LCV RSA Certificate of Completion after successfully completing both required components.
Appropriate for
Staff in Victoria who sell, offer or serve alcohol in licensed hospitality, tourism, events, packaged liquor, winery, brewery or distillery settings. Learners must be at least 16 years old.
Preparation
What to bring
- Photo identification, such as a driver's licence or passport.
- USI number, required for certificate issuance.
- Pen and a device with internet connection, such as a tablet or laptop.
What to wear
Neat Casual
Your Teacher
William Angliss Institute
1 reviewsWilliam Angliss Institute is Australia's largest specialist centre for foods, tourism, hospitality and events education and training. From careers in restaurants to leading some of the world's biggest travel brands, you'll find our graduates all over the world.
We pride ourselves on our people who are passionate and dedicated. With long-standing industry ties, they contribute their knowledge and experience in delivering training of the very highest standard.
Highlighting our deep industry connections, 86.3% of employers stated that they would recommend William Angliss Institute (William Angliss Institute of TAFE (3045) 2020 RTO Performance Summary Report, Department of Education and Training, Victoria 2020).
Named Large Training Provider of the Year at the 2021 Australian Training Awards our position as a leader in education has been long standing, building on over 85 years of experience.
We provide training for local and international students based on campus or participating in workplace training. With around 23,000 students enrolling each year, we offer programs including short courses, VET in Schools, accredited traineeships and apprenticeships, certificates, diplomas and advanced diplomas, short courses, graduate certificates, bachelor and master degrees. If you're looking to start your career or advance your position, we have training to suit your needs.
Our main campus in the heart of Melbourne is complemented by a campus in Sydney and offices in Brisbane, Adelaide and Perth, servicing both metropolitan and regional areas across the country and in every state and territory in Australia.
Internationally we continue to develop program offerings with four joint-venture campuses in China, a Tourism Continuing Education & Training (CET) Centre in Singapore, a partnership in Sri Lanka and two partnerships and a representative office in Vietnam.
We have also earned a strong global reputation through the delivery of innovative training solutions and consultancy services to clients across Australia and abroad, including off-shore project development work with industry, governments and development-aid agencies.
The National Centre for Vocational Education and Training (VET student outcomes 2023, National Centre for Vocational Education Research, 2023) reported:
- 84.6% of students who completed a course at William Angliss Institute stated that they would recommend us
- 92.4% of our graduates were satisfied with their training overall (higher than the average for TAFE Institutes in Victoria and TAFE Institutes Australia)
- 81.5% of course completers received at least one job-related benefit
- 92.1% of our graduates achieved their main reason for undertaking the training
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RSA Certificate Victoria
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