RSA Training via Zoom (VIC)
RSA Training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences in Victoria.
This online course applies to staff working where alcohol is sold or served, including hospitality, tourism and events venues, packaged liquor outlets, wineries, breweries and distilleries. Training covers recognising and professionally dealing with intoxicated customers and underage persons, creating safe and social venue environments, and understanding liquor licensing requirements so participants can be industry ready and confident.
Important Requirements
- Learners must be 16 years of age or over at course commencement.
- Students cannot use the LCV RSA certificate until they are 18 years old.
- The LCV RSA certificate is valid for three years, after which a free online RSA refresher must be completed before expiry.
- The enrolment form must be completed before certificates can be issued.
Course Structure
- Part 1: LCV-approved RSA course delivered via Zoom, taking approximately 6 hours.
- Part 2: Sexual Harassment and Assault: Recognise, Prevent and Respond module provided by Liquor Control Victoria, taking approximately 60 minutes.
- After successfully completing both components, students can download their RSA Certificate of Completion from the LCV Learning Hub.
Assessments
- Assessment 1: Online quiz questions, to be completed within 7 days of the session. A 100% passing score is required, with two attempts provided.
- Assessment 2: Three role plays completed in class and graded within 7 days of the session.
- Practical assessment grading may take up to 7 days from the session date.
Contact
For further queries, call Short Courses on 03 9606 2202 or email ShortCourses@angliss.edu.au.
Details
You will learn
- Skills and knowledge to contribute to a safe and enjoyable licensed venue environment.
- Responsible service best practice, harm minimisation, duty of care and legal responsibilities.
- Victorian liquor industry requirements, underage service rules, packaged liquor and managing problem patrons.
You will get
- Nationally Recognised Statement of Attainment: SITHFAB021 RSA, emailed within 2–3 weeks after successful completion.
- LCV RSA Certificate of Completion after completing both required training components.
Appropriate for
Staff in Victoria who sell, offer or serve alcohol, including hospitality, tourism, events, packaged liquor, winery, brewery and distillery workers.
Preparation
What to bring
- Photo identification, such as a driver licence, passport, Keypass or Proof of Age Card.
- USI number to receive both RSA certificates; incorrect or missing USI details may delay certificate issue.
- Notebook, pen and a device with internet connection, such as a laptop or tablet.
What to wear
Neat casual
Your Teacher
William Angliss Institute
1 reviewsWilliam Angliss Institute is Australia's largest specialist centre for foods, tourism, hospitality and events education and training. From careers in restaurants to leading some of the world's biggest travel brands, you'll find our graduates all over the world.
We pride ourselves on our people who are passionate and dedicated. With long-standing industry ties, they contribute their knowledge and experience in delivering training of the very highest standard.
Highlighting our deep industry connections, 86.3% of employers stated that they would recommend William Angliss Institute (William Angliss Institute of TAFE (3045) 2020 RTO Performance Summary Report, Department of Education and Training, Victoria 2020).
Named Large Training Provider of the Year at the 2021 Australian Training Awards our position as a leader in education has been long standing, building on over 85 years of experience.
We provide training for local and international students based on campus or participating in workplace training. With around 23,000 students enrolling each year, we offer programs including short courses, VET in Schools, accredited traineeships and apprenticeships, certificates, diplomas and advanced diplomas, short courses, graduate certificates, bachelor and master degrees. If you're looking to start your career or advance your position, we have training to suit your needs.
Our main campus in the heart of Melbourne is complemented by a campus in Sydney and offices in Brisbane, Adelaide and Perth, servicing both metropolitan and regional areas across the country and in every state and territory in Australia.
Internationally we continue to develop program offerings with four joint-venture campuses in China, a Tourism Continuing Education & Training (CET) Centre in Singapore, a partnership in Sri Lanka and two partnerships and a representative office in Vietnam.
We have also earned a strong global reputation through the delivery of innovative training solutions and consultancy services to clients across Australia and abroad, including off-shore project development work with industry, governments and development-aid agencies.
The National Centre for Vocational Education and Training (VET student outcomes 2023, National Centre for Vocational Education Research, 2023) reported:
- 84.6% of students who completed a course at William Angliss Institute stated that they would recommend us
- 92.4% of our graduates were satisfied with their training overall (higher than the average for TAFE Institutes in Victoria and TAFE Institutes Australia)
- 81.5% of course completers received at least one job-related benefit
- 92.1% of our graduates achieved their main reason for undertaking the training
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RSA Training via Zoom (VIC)
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